Terms & Conditions / Booking Policy

Effective Date: 20-04-26

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At HairStyler Scalp Wellness, we aim to provide asmooth and professional experience for every client. By booking withus, you agree to the following terms.

1. Appointments

All bookings are subject to availability. We recommend booking inadvance, especially for preferred time slots or stylists.

2. Consultation & suitability

Some services require consultation.

Recommendations may vary based on your hair condition, scalpcondition, hair history, and desired results. We may adjust servicesto ensure safe and suitable outcomes.

3. Pricing

Prices shared online or via social platforms are estimates.

Final pricing may vary depending on:

• Hair length and thickness
• Hair history
• Service complexity
• Time required
• Products used

We will always communicate clearly before starting the service.

4. Punctuality

Please arrive on time.

Late arrivals may result in reduced service time or reschedulingif necessary.

5. Cancellations & rescheduling

If you need to cancel or reschedule, please inform us as early aspossible to help us manage appointments fairly.

6. Deposit policy

To ensure fair scheduling:

A S$30 deposit may be required from the 3rd booking onwardif there have been 2 prior cancellations or reschedules.

• The deposit will be applied to your appointment
• It may be forfeited in case of further cancellations, repeated rescheduling, or no-shows

7. No-shows

Missed appointments without notice may result in depositrequirements or limited future booking access.

8. Promotions & packages

• Promotions may apply only to selected services
• First-time offers are limited to new clients
• Promotions cannot be combined unless stated
• Offers may change or end at any time

Packages (if offered) are generally non-transferable andnon-refundable.

9. Results disclaimer

Results may vary depending on individual hair and scalpconditions.

We aim to provide the best possible outcome, but exact resultscannot always be guaranteed.

10. Client responsibility

Clients should inform us of:

• Previous chemical treatments
• Colour or bleach history
• Box dye usage
• Allergies or sensitivities
• Scalp concerns

This ensures safe and accurate service recommendations.

11. Service concerns

If you have concerns, please contact us within 3 daysof your appointment so we can review appropriately.

12. Right to refuse service

We reserve the right to refuse service in cases of:

• Repeated cancellations or no-shows
• Disrespectful behaviour
• Unsafe or unrealistic service requests
• Health or safety concerns

13. Website content

All website content belongs to HairStyler Scalp Wellness and may not be used without permission.

14. Contact

HairStyler Scalp Wellness
Phone:+65 9128 0922
Email: 139 Tampines Street 11, Singapore 521139 #01-92ohairstylerscalpwellness@gmail.com
Address: 123 Main Street City,State 12345

Short Booking Policy (for bookingsection)

Booking Policy

We kindly ask clients to arrive on time and inform us early forcancellations or rescheduling.

To keep appointment slots fair, a S$30 deposit may berequired from the 3rd booking onward after 2 cancellations orreschedules.

Deposits will be applied to your appointment but may be forfeitedin case of further changes or no-shows.